Terms and Conditions of Use

1. General Information

These terms and conditions govern the use of the Smatily GmbH website and regulate the contractual relationship between the company and users.

Access and use of the site imply unconditional acceptance of these terms.

2. Owner Details

• Company Name: Smatily GmbH
• Registered Office: Friedrichstraße 123, 10117 Berlin, Germany
• VAT Number: DE 314 728 956
• Share Capital: €25,000
• Email: info@smatily.com

3. Definitions

• Site: This website and all its contents
• User: Any person who accesses and uses the site
• Content: All texts, images, videos and other materials present
• Services: The services offered through the website

4. Site Usage Conditions

The user agrees to use the site:

• In compliance with applicable law
• Without damaging, disabling or compromising the site's operation
• Without using automated systems to access the site
• Without attempting to access restricted areas
• By providing truthful and updated information

5. Intellectual Property

All site content (texts, images, logos, trademarks) are the exclusive property of Smatily GmbH or their respective owners.

Reproduction, distribution or modification of content without written authorization is prohibited.

6. Purchase Process

Order Method

Orders can only be placed through the website.

Order Confirmation

Order confirmation by the user constitutes an irrevocable contractual proposal.Smatily GmbH reserves the right to accept or reject the order.

Payment

Payment is made exclusively by cash on delivery. No other payment methods are accepted.

7. Prices and Availability

Prices shown include VAT and may vary without notice.

Product availability is indicative. In case of unavailability, the user will be promptly informed.

8. Shipping and Delivery

Shipments are made according to the methods indicated on the dedicated page. Delivery times are indicative and do not constitute a contractual obligation.

9. Right of Withdrawal

The user has the right to withdraw from the contract within 30 days of receipt, as provided by the Consumer Code (D.Lgs. 206/2005).

For details, please refer to the "Return Policies" page.

10. Warranties and Liability

Smatily GmbH guarantees product conformity in accordance with applicable regulations.

Liability is limited to the order value and does not extend to indirect damages.

11. Personal Data Processing

Personal data processing takes place as described in the privacy policy, in compliance with GDPR (EU Reg. 2016/679).

12. Communications

Communications between parties take place via email to the addresses indicated.

For legal matters: info@smatily.com

13. Dispute Resolution

For the resolution of any disputes, the consumer's court has jurisdiction or, alternatively, the mediation procedure can be activated.

The EU platform for online dispute resolution is available at:https://ec.europa.eu/consumers/odr/

14. Changes to Terms

Smatily GmbH reserves the right to modify these terms and conditions. Changes will be published on this page with indication of the update date.

15. Applicable Law

These terms are governed by Italian law.

16. Platform Used

This website uses the Site&Go Open Source platform. The commercial rights of the site belong to its owner.